-
Dr Usha Arora
- Professor
- Guru Jambheshwar University of Science and Technology
Publications 2018 - 2021
Publications
-
1
Journal Articles
-
1
Conference
Proceedings -
1
Citations / H-Index
2
Citations
1
h-index
Personal Information
Dr Usha Arora
Female
Haryana School of Business, Guru Jambheshwar University of Science and Technology
Hisar, Haryana, India - 125001
Experience
-
Professor
Haryana School of Business
Guru Jambheshwar University of Science and Technology
Honours and Awards
2018
Best Paper Award
School of Management, Delhi Technical Campus
2017
Best Citizen of India Award
International Publishing House
2016
Bharat Gaurav Award
India International Friendship Society, New Delhi
2018
Best Paper Award
School of Management, Delhi Technical Campus
2017
Best Citizen of India Award
International Publishing House
2016
Bharat Gaurav Award
India International Friendship Society, New Delhi
2013
Best Professor in Marketing Management
Dainik Bhaskar National Education Leadership Award, Mumbai
2012
Rashtriya Gaurav Award
India International Friendship Society, New Delhi
2012
Best Citizen of India Award
Best Citizen Award Publishing House, New Delhi
2007
Best Research Paper Award
All India Management Association Centre for Management Education
2006
Bharat Jyoti Award
India International Friendship Society, New Delhi
Doctoral Theses Guided
2023
Satisfaction of Medical Toursits and their resultant Behavioral Intentions: A Study of National Capital Region
Vasundhra, Guru Jambheshwar University Science & Technology, Hisar
2020
Consumers’ Perception towards Image of Organized Retail Store regarding Groceries
Parmod, Guru Jambheshwar University Science & Technology, Hisar
2020
Problems and Prospects of Plastic Money: Consumers’ Perspective
Komal Dhanda, Guru Jambheshwar University Science & Technology, Hisar
2023
Satisfaction of Medical Toursits and their resultant Behavioral Intentions: A Study of National Capital Region
Vasundhra, Guru Jambheshwar University Science & Technology, Hisar
2020
Consumers’ Perception towards Image of Organized Retail Store regarding Groceries
Parmod, Guru Jambheshwar University Science & Technology, Hisar
2020
Problems and Prospects of Plastic Money: Consumers’ Perspective
Komal Dhanda, Guru Jambheshwar University Science & Technology, Hisar
2018
Customers’ Satisfaction towards E-Retailing of Electronic Goods
Ms. Aashima Gupta, Guru Jambheshwar University Science & Technology, Hisar
2017
Users’ Perception Towards Effectiveness of Online Promotional Tools
Ms. Suman Kumari, Guru Jambheshwar University Science & Technology, Hisar
2017
Satisfaction of Management Students and Academicians in Universities of Haryana
Ms. Neelam Rani, Guru Jambheshwar University Science & Technology, Hisar
2016
Tourist Destination Image of Delhi: An Analysis of Perceptions Across Three Tiers
Ms. Deepti Dabas, Guru Jambheshwar University Science & Technology, Hisar
2013
Customer Relationship Management Practices in Banking Industry
Ms. Anamica Chopra, Guru Jambheshwar University Science & Technology, Hisar
2013
Marketing Practices of General Insurance Companies in India
Ms. Neeru Gupta, Guru Jambheshwar University Science & Technology, Hisar
2010
An Appraisal of Service Quality in Retail Banking
Ms. Bhavna Vashishat, Guru Jambheshwar University Science & Technology, Hisar
2008
An Empirical Study of Consumer Credit Schemes of Different Banks
Monica Bansal , Guru Jambheshwar University Science & Technology, Hisar
2007
Seed Production and Distribution in Haryana: An Economic Analysis
Lal Chand Sharma, Guru Jambheshwar University Science & Technology, Hisar
2006
Marketing Practices in Pharmaceutical Industry
Girish Taneja, Guru Jambheshwar University Science & Technology, Hisar
2003
Challenges of Applications of E-commerce in Indian Organizations: A Critical Evaluation
Varuna Godara, Guru Jambheshwar University Science & Technology, Hisar
Membership In Committees
17109005
15109010
15109009
13109033
12109028
12109010
9910901
810908
810906
510903
110921
110910
2910
2608
2412
2010
2006
1902
1510
1408
1403
1206
903
803
608
390
100
100
40
ISSN: 2321-3191
SE Impact Factor 2.75
13
12
11
10
9
9
8
7
7
6
6
5
4
3
2
2
submitted to University Grants Commission
New Delhi.
1
1
Guru Jambheshwar University Science & Technology
Hisar. Total Grant: Rs. 4
Hisar
Anti Ragging Committee
U.
Kumar
Finance Committee
U.
& Vashisht
Citizen Charter Committee
H.No. 336
Sector-13
House Allotment Committee
organized by Haryana School of Business
Guru Jambheshwar University of Science & Technology
1961
U.
Kumar
U.
Kumar
Khanpur Kalan
Sonepat
U.
& Bansal
Executive Council (as Governor Nominee)
U.
& Hazarika
researchers and administrator with more than 36 years of experience in teaching and academic administration. Joined teaching as a career in the year 1984 and since then
have been building class room skills and organizational capabilities. Have always approached people and matters with a positive and realistic attitude
Academic Council
U.
& Gupta
research and administration
to contribute to society through value based
Court (as Governor Nominee)
U.
& Rani
B.O.S
Commerce Department
U.
& Bansal
Selection Committee
Finance Committee
Guru Jambheshwar University of Science & Technology
Hisar
Kurukshetra
DRC
Management Department
U.
& Singh
Rohtak
U.
& Kumari
Agra
DRC of Commerce Department
A.
& Arora
New Delhi
U.
& Hazarika
Rohtak
U.
& Nishant
Court (as Governor Nominee)
U.
& Kumari
Kurukshetra
U. & Hazarika
D. D. (2015). Weekend Recreation: A Growing Phenomenon among Working Professionals. In an International Conference on A Global Conference on Managing change in recovering markets
B.O.S
Management Department
Admission Committee
U. & Gupta
N. (2015). Structure and growth analysis of general insurance industry in India- A comparison of public and private sector. In an International Conference on A Global Conference on Managing change in recovering markets
Faridabad
A.
& Arora
Conference Advisory Board
U.
& Rani
Sirsa
U.
& Kumari
Court (as Governor Nominee)
U. (2017). Grocery Store Image: Domain and Dimensions. HSB 9th Annual National Conference on Business and Management
organized by Haryana School of Business
Academic Council
K.
& Arora
Admission Committee
A.
& Arora
U.G.B.O.S. of Management Department
A.
& Arora
Bhiwani
Department of Management
Bangalore on Nov 19
2017.
Selection Committee
A.
& Arora
A.
& Arora
Cuttack
Odisha
A.
& Arora
GJUS&T
Hisar.
B.O.S.
Department of Management
K.
& Arora
Haryana School of Business
GJUS&T Hisar.
Selection Committee
U. (2018). Understanding the Construct of Grocery Store Image: An Extensive Review of Pertinent Literature. International Conference on New Frontiers of Engineering
Science
Haryana School of Business
GJUS&T Hisar.
Meerpur
U. (2018). A two tier approach towards understanding grocery store image: An extensive review of literature. HSB 10th Annual National Conference on Business and Management
organized by Haryana School of Business
GJUS&T
Hisar.
University Court
U.
& Vasundhra (2018). Perceived Service Quality and Value as Antecedents of Satisfaction and Behavioural Intention in Medical Tourism: A Review of Literature. In HSB 10th Annual National Conference on Business and Management
GJUS&T
Hisar.
Department of Electrical Engineering
GJUS&T Hisar.
Departmental Research Advisory Committee
Department of Management
K.
& Arora
Haryana School of Business
G.J.U.S & T
Kaithal
K.
& Arora
Haryana School of Business (HSB)
GJUS&T Hisar.
Commerce
U. & Vasundhra (2019). Travel Motivations of Medical Tourists: A Review. In HSB 11th Annual National Conference on Business and Management
organized by Haryana School of Business
Haryana School of Business
GJUS&T Hisar.
NSS
U. (2019). Effect of Age
Gender and Marital Status on the Perceived Store Image in the Indian Grocery Market. International Conference on Sustainable Development & Social Innovation in Business (ICSSB 2019) organized by University School of Business
SC/ST Coaching Centre for NET (UGC)
Remedial Courses and Competitive Exam
U. (2019). Grocery Consumers' Motivation and Shopping-Trip types: A case of Organized Store Environment. International Conference on Business Management & Social Innovations (ICBMSI 2019)
sponsored by ICSSR
2007.
Allahabad
K.
& Arora
New Delhi in 2006.
Board of Management
U.
& Aggarwal
New Delhi in 2012.
Trivandrum
Kerala
K.
& Arora
New Delhi in 2012.
Bangalore
2019 at Chiang Mai University
Thailand.
Mumbai in 2013.
U.
& Aggarwal
New Delhi in 2016.
Punjab
U. (2020). The effect of demographic factors on grocery consumers' perceptions towards organized retail store image. HSB 12th Annual National Conference on Business and Management
organized by Haryana School of Business
2017.
Research Advisory Committee for Ph.D. evaluations
U.
& Arora
Delhi Technical Campus on 9th February
2018.
All India Management Association (AIMA)
New Delhi.
K.
& Arora
All India Commerce Association
U.
& Arora
U. & Vasundhra (2022). Antecedents of Behavioral Intentions of Medical Tourists: An Empirical Evidence from National Capital Region
India in 25th International Joint World Cultural Tourism Conference on August 27-29
U. & Vasundhra (2022). Relationships between Perceived Service Quality
Perceived Value
U. & Vasundhra (2023). Role of Quality and Value Perceptions in Shaping Medical Tourists' Behavioural Intentions: Evidence from NCR India: in 3rd Research Clinic and Doctoral Consortium on February 02-03
2023 organized by Fortune Institute of International Business (FIIB)
U. (Eds.) (1991)
(Corporate Strategy and Management Arihant Publishing House
U.
and Bansal
Hisar
Haryana
U.
and Bansal
S.C.
Arora
2004 To
U.
Mangla
2021
U.
and Gupta
of Science & Technology
Hisar
U.
Verma
U.
Himani
1996 To
U.
and Vashishtha
2004
Kaithal
Haryana
U. & Azad
R.R. (1987). Small Scale Sector - In Need of Modern Technology. Facts for You
1984 To
U. & Azad
R.R. (1987). The Small Scale Sector: An Anxiety for Finance.
1996
Vol. 9
No. 5
U. & Azad
R.R. (1988). Financial Constraints of Small Scale Sector.
Vol. 32
No. 4
MP (Indore)
Haryana
U. & Azad
R.R. (1988). Complementary Role of Large and Small-Scale Sector. Facts for You
U. & Azad
R.R. (1991). New Entrepreneurship in Small Scale Sector.
Vol. 12
No. 9
Hershey
Pennsylvania (USA)
U. (1999). Bye
Bye Mr. Clerk. Facts for You
Daryaganj
New Delhi
U. (1999). NPA - Lack of Effective Management. Facts for You
Vol. 20
U. (1999). Tackling on NPAs. Facts for You
Vol. 21
III-S-2
Sadguru Apartment
U. & Godara
V. (2000). E-Commerce-No Looking Back. Facts for You
No. 5
Feb. 2000
UP
Biannual
Refereed Journal of Marketing
U. (2000). Contemporary issues in marketing. Haryana Economic Journal- Kautilya
Vol. XXI
SAMA (South Asia Management Association): UGC approved International Journal
U. (2000). NPA Management in the Indian Environment. The Banker
April-2000
U. (2000). Online Financial Supermarkets. Information Technology
Vol. 9
U.
& Godara
U. & Godara
V. (2000). Implications of E-Commerce. In an edited book 21st Century Business Environment
U. (2001). Globalization and Indian Banking. In an edited book on
HISAR
U.
& Godara
U.
Turan
N.
& Usha
U. (2003). Financial Sector Reforms. In an edited book Economic Reforms in India from First to Second Generation and Beyond
Deep and Deep Publication Pvt. Ltd. New Delhi
M.
& Usha
N.
& Arora
U. & Suneja
N. (2004). Knowledge Management - The Ultimate Need of the Organisation. The Journal of Indian Management & Strategy (JIMS 8M)
U.
& Suneja
U.
& Verma
U.
& Verma
G.
& Arora
G.
& Arora
G.
& Arora
L. C.
& Arora
L. C.
& Arora
G.
& Arora
G.
& Arora
G.
& Arora
Hyderabad
Chaudhary Devi Lal University
U.
& Bansal
Rohtak
Kurukshetra University Kurukshetra
U.
& Bansal
U.
& Bansal
U.
& Bansal
U.
Vashisht
U.
& Vashisht
U.
& Bansal
U.
& Bansal
U.
& Gupta
U.
& Bansal
U.
& Bansal
U.
& Bansal
U.
& Bansal
M.Com. (Regular & D.E.)
BBA (D.E.) of Guru Jambheshwar University of Science & Technology
U.
& Bansal
U.
& Bansal
GUEST OF HONOUR & KEY NOTE SPEAKER
U.
Kumar
U.
& Vashisht
Ghaziabad held on 27th April
2013.
U.
& Bansal
Institute of Communications Skills
English and Personality Development
U.
& Vashisht
Education and Engineering Outlook
2015 organized by J.C.D. Institute of Business Management
U.
Kumar
2015.
U.
Kumar
Institute of Communications Skills
English and Personality Development
U.
Kumar
The Great Indian Quiz on Transform Hisar at GJUS&T
Hisar on 27th March
U.
Kumar
Haryana
Hisar on 24th- 28th October
U.
& Vashisht
A Joint Initiative of PHDCCI
New Delhi and Galaxy Global Group of Institutes
U.
& Vashisht
GJUS&T
Hisar on 8th March
U.
& Vashisht
B.P.S.M.V. Khanpur Kalan
on 10th March
U.
Mangla
Village- Bherian
Post- Muklan
A.
Arora
GJUS&T
Hisar on 5th December
U.
& Gupta
Hisar on 21st December
2019.
Hisar on 8th March
2020.
U.
Kumar
GJUS&T
Hisar on 8th March
U.
& Vashisht
2020 on Managerial & Technological Sciences Transforming Development of Start-ups and Socio Economic Innovation on 28th March
2020 conducted by Faculty of Commerce
U.
Kumar
GJUS&T
Hisar on 27th May
A.
& Arora
Hisar for valuable contribution to nation building as a Teacher on 5th September
2020.
U.
& Gupta
Regional Office
Hisar on 5th
A. & Arora
U. (2013). An analysis of gap between customers' expectations and perceptions regarding selected CRM Practices in Public and Private sector banks. IPU Journal of Bank Management
2020.
U.
Mangla
U.
& Singh
GJUS&T
Hisar on 18th November
GJUS&T
Hisar on 8th March
N.
Arora
2021.
U.
& Kumari
Hisar on 8th March
2021.
U.
& Gupta
2022 organized by Nehru Gram Bharti University
Allahabad.
U.
& Nishant
2022 organized by BPSM Vishwavidyalaya
Khanpur Kalan
A.
& Arora
2023 in an Annual Function of Punjab University
Rural Centre Kauni
U. & Gupta
N. (2015). Structure and growth analysis of general insurance industry in India- A comparison of public and private sector. (An abstract published in proceedings) in an International Conference on A Global Conference on Managing change in recovering markets. Organized by MDI Gurgaon on 11-13 March 2015.
2022 at Nehru Gram Bharti University
Allahabad.
U.
& Hazarika
U.
& Hazarika
2014.
U.
& Hazarika
Hisar on 11th March
2014.
A.
& Arora
2014.
A.
& Arora
2014.
S.
& Arora
2014.
N.
Arora
2014.
U. (2016). Bricks or Clicks: A review of consumers' perspectives. GE-International Journal of Management Research
Vol. 4 No. 6
2015.
U.
& Rani
2015.
K.
& Arora
2015.
A.
& Arora
2015.
2015.
2016.
A.
& Arora
2016.
K.
& Arora
Hisar-125001
2016.
U. (2018). Understanding the construct of grocery store image: An extensive review of pertinent literature. International Journal of Engineering Technology Science and Research (IJETSR)
Vol. 5 No. 1
GOI Sponsored Workshop Course on Personality Development and Communication Skills held on 1st-5th June
2016.
K.
& Arora
H.No. 336
Sector-13
2016.
U.
& Vasundhra (2018). Perceived Service Quality and Value as Antecedents of Satisfaction and Behavioural Intention in Medical Tourism: A Review of Literature. Assemblage: An Anthology of Business and Management Research
GJUS&T
Hisar.
Arora
U.
2016.
Arora
U.
GJUS&T
Hisar on 25th October
& Arora
U. (2019). Patanjali: The Game Changer of Indian FMCG Market. Remarking an Analisation
2017.
U. (2020). Effect of demographic factors on grocery consumers' perceptions towards organized retail store image. Collectanea: A Glimpse of Contemporary Business and Management Research
Excel Books Pvt. Ltd.
2017.
GJUS&T
Hisar.
U. & Aggarwal
S. (2020). An exploration of factors affecting consumers' green purchase intentions towards green packaging: A review of literature. Collectanea: A Glimpse of Contemporary Business and Management Research
2017.
K.
& Arora
2018.
U. (2021). Effect of gender
age and marital status of grocery consumers on their perceived retail store image: A study of organized grocery market in India. Indian Journal of Marketing
GJUS&T
Hisar.
K.
Garg
Ch. Ranbir Singh Auditorium
GJUS&T
Arora
U & Khujan Singh. (2022): Paper titled A Study of Changes in Volatility Structure and Leverage Effect During Post Derivative Period Published in SEYBOLD REPORT Online Interdisciplinary Research Journal of Entrepreneurship Law vol. 17 No. 09 (2022) Scopus indexed Journal
Ch. Ranbir Singh Auditorium
GJUS&T
Arora
U & Khujan Singh. (2022): Paper titled Volatility Clustering Due to Derivatives Trading in India Stock Market. An Analysis of Expiration Day Effects published in an online Scopus indexed Journal of Positive School Psychology 2022 vol. 6 No. 2 published by Gokmen Arstan pp-610-619 impact factor-8.
GJUS&T
Hisar
2020 on Sectoral Outlook in Indian Industry Post Covid- 19 Scenario organized by Haryana School of Business
GJUS&T
Ch. Ranbir Singh Auditorium
GJUS&T
U. & Godara
V. (2000). Redesigning Management Education. In National Seminar on - Managerial Responses to Corporate Sector in the New Millennium
U. & Godara
V. (2000). Implications of E-Commerce. In National Seminar on 21st Century Manager and Global Business Environment
GJUS&T
Hisar held on 19th-21st March
U. & Godara
V. (2000). Contemporary Issues for Corporate Restructuring in the era of E-Commerce. In National Seminar on Contemporary Issues in Corporate Restructuring in India in the New Millennium
GJUS&T
Hisar held on 26th-27th March
U. (2000). Contemporary Issues in Rural Marketing. In Xth Annual Conference of Haryana Economic Association
organized by Department of Business Economics
GJUS&T
Hisar held on 10th-11th March
U. (2000). WTO: Discrimination to Developing Countries. In Xth Annual Conference of Haryana Economic Association
organized by Department of Business Economics
GJUS&T
Hisar held on 09th-10th February
U. & Godara
V. (2000). Implications of E-business for Corporate India. In National Seminar on E-Business: Recent Trends
BPSMV
Khanpur Kalan
U. & Godara
V. (2001). Problems and Prospects of Management Education. In National Seminar on Challenges in Higher Education in India
BPSMV
Khanpur Kalan
U. & Taneja
G. (2000). Kaya Kalap in Pharmaceuticals Industry in the era of Globalisation. in National Seminar on Emerging Issues in Changing Business Scenario
PU
Chandigarh on 8th December
U.
& Godara
GJUS&T
Hisar on 24th June
U. (2001). Globalization and Indian Banking. In 4th Annual 8M Management Paper Contest and Conference
organized by Jagannath International Management School (JIMS)
GJUS&T
Hisar on 10th March
U. & Sharma
M. (2002). Financial Sector Reforms. In National Seminar on Second Generation Reforms
BPSM
Khanpur on 6th December
N.
& Arora
GJUS&T
Hisar on 13th December
U.
Turan
Hisar on 30th January
2019.
GJUS&T
Hisar
U. (2003). New World Trade Regime and SSIs in India. In national seminar on Problems and Prospects of Small Scale Industries in North - Western India
held at G.J.U. S & T
2020.
U. & Vashistha
B. (2003). Retail Thrust in Banking. In National Seminar on emerging trends in financial services and international business
Hisar on 19th August
2020.
N.
& Usha
Economics
Management & Tourism) organised by UGC- Human Resource Development Centre
M.
& Usha
Khanpur on 7th January
2021.
L. C.
& Arora
2021.
G.
& Arora
Nalwa on NAAC Assessment and Accreditation Guidelines on 16th August
2021.
L. C.
& Arora
GJUS&T
Hisar on 10th Feb
U.
& Verma
Management and Economics on 10th Feb
2022 organized by HRDC
U. & Bansal
M. (2005). Marketing Aspects of Financial Services. Presented in the National Seminar on Management of Financial Services
2022 organized by Commerce Department BPSM Vishwavidyalaya
Khanpur Kalan
19th March
2005.
2020 with Reference to NAAC Perspectives on Criterion-2 Teaching Learning and Evaluation on 12.08.2022 organized by Research Foundation of India and Sant Hiradaram Girls College
Bhopal.
2020 with Reference to NAAC Perspectives on Criterion-2 Teaching Learning and Evaluation on 25th November
2022 organized by Research Foundation of India and SAGE University Indore
U.
& Bansal
2021 organized by Research Foundation of India and SAGP University.
U.
& Bansal
GJUS&T
Hisar on 10th Feb
U.
& Bansal
U.
& Bansal
U.
& Vashisht
U.
& Bansal
U.
& Bansal
U. (2007). Ethical Issues in Marketing. Presented in National Seminar on Human Values for Excellence in Governance Management
organized by G.J.U.S &T. Hisar
G.
& Arora
Major Research Project Allocation and Evaluation Committee
UGC
NAAC Peer Teams
UGC
U.
& Bansal
UGC Expert Committee for the review of Institutions Deemed to be Universities
U.
& Bansal
Hisar
U.
& Bansal
Executive Council (Two terms)
U.
Vashisht
U.
Vashisht
U.
& Bansal
Establishment Committee (Two terms)
U.
& Bansal
Board of Governors
Haryana School of Business
U.
& Gupta
Departmental Research Committee
Haryana School of Business
U.
& Vashisht
Unfair Means Committee
BOS&R
Haryana School of Business
U.
& Bansal
SC/ST Coaching Centre for NET (UGC)
Remedial Courses and Competitive Exams.
U.
& Vashisht
U.
Kumar
Committee for grant of Child Care Leave
U.
& Gupta
U.
(2011). Rural Marketing: A Competitive Strategy for Sustainable Development. In National Conference on Emerging issues in Marketing: Challenges and Perspectives
Convener & Member of various Inspection Committees
U.
& Vashisht
Faculty of Haryana School of Business
U.
& Bansal
Board of Governors
Haryana School of Business
U.
& Vashisht
Selection Committee (as Vice-Chancellor's nominee)
Selection Committees
U.
Kumar
Sports Council
U.
(2011). Management of Non -Performing Assets in Public Sector Banks of India. In Annual National Conference on Business and Management
Women Cell
U.
& Vashisht
Internal Quality Assurance Cell
U.
& Bansal
Committee for Enforcement of Student's Discipline
Good Behaviour
U.
& Hazarika
Proctorial board
U.
& Hazarika
